Privacy and Cookie Policy

1. GENERAL

Hazen Home prioritizes customer satisfaction and security. Acting with sensitivity regarding the protection and privacy of personal data, it collects, processes, and stores users' information in accordance with the law.

This policy has been prepared to explain the processing purposes of the data collected through the Hazen Home website and the rights of the users.

2. COLLECTED PERSONAL DATA

The following information may be collected while using our website:

Identity Information: Name, surname
Contact Information: Phone number, e-mail address
Account Information: Username, order details
Technical Information: IP address, browser type, access times

This data is processed to provide services, ensure the processing of orders, and improve the user experience.

3. PURPOSES OF USE OF PERSONAL DATA

The collected data is used for the following purposes:

Processing and delivering orders,
Meeting user requests,
Analyzing and improving the performance of the website,
Informing about campaigns and opportunities,
Improving the user experience.

4. SECURITY OF DATA

Hazen Home takes all necessary technical and administrative measures to protect the collected personal data against unauthorized access, loss, or misuse. User data is stored on secure servers and is accessible only by authorized persons.

5. COOKIE POLICY

What is a Cookie?

Cookies are small text files that a website sends to your computer or mobile device via the browser. Thanks to cookies, the website remembers user preferences and offers a better experience.

Types of Cookies Used

Essential Cookies: Necessary for the basic functions of the website to work.
Performance Cookies: Used to increase performance by analyzing site usage.
Functional Cookies: Provide ease of use by remembering user preferences (language, region, etc.).
Advertising and Targeting Cookies: Ensure the display of advertisements based on the user's interests.

Managing Cookie Preferences

You can use your browser settings to disable or delete cookies:

Google Chrome
Mozilla Firefox
Safari
Microsoft Edge

You can reject all cookies or allow specific cookies through browser settings.

6. TRANSFER OF PERSONAL DATA

Hazen Home shares users' personal data with third parties only in the following cases:

Logistics service providers for product delivery,
Authorized institutions and organizations due to legal obligations,
Business partners and service providers in line with user consent.

Data transfer is carried out in accordance with privacy principles and within the framework of legal requirements.

7. RETENTION PERIOD OF PERSONAL DATA

Personal data is stored for the period required by the processing purposes or within the relevant legal periods. When the retention period expires, the data is securely deleted or anonymized.

8. USER RIGHTS

Users have the following rights within the scope of the Personal Data Protection Law No. 6698:

To learn whether personal data is processed,
To request information if it has been processed,
To learn the purpose of processing the data,
To request correction of incomplete or incorrect data,
To request the deletion or destruction of data,
To object to the result of the transaction.

You can contact HAZEN HOME to exercise these rights.

9. UPDATING THE POLICY

Hazen Home reserves the right to make changes to this Privacy and Cookie Policy. The updated policy becomes effective from the date it is published on the website.

Hazen Home
Contact: info@shophazenhome.com